• Staff members understand the best practices for personal hygiene and cleaning protocols based on guidance from local authorities. • Staff members are instructed not to report for duty should they exhibit symptoms of any illness. • Masks are worn by the staff at all times.
Villa Cleaning & Sanitation
• All high touch surfaces are cleaned with anti-bacterial solutions. Examples include: dining tables, kitchen countertops and appliances, light switches, door knobs, cabinet pulls and handles, railings, faucets, knobs, telephones, sinks, and toilets. • Windows in bedrooms and common areas will be opened to allow fresh air to circulate during the cleaning process. • All electronics and light fixtures will be wiped down including remotes and thermostats.
Cancellation Policy
As Coronavirus (Covid-19) is still having an impact on the entire world we want guests to have the confidence when booking with us and, to do so, we have following cancellation policy:
Cancellation policies apply to the following scenarios related to Coronavirus: a) If airline cancel flights from the guest’s country of origin to guest destination. b) If destination does not allow the guest’s country of origin to enter destination.
To Our Guests
A starter kid is provided to all guests with these disinfectant essentials.
• Anti-bacterial hand sanitizer • Anti-bacterial hand soap • Disposable disinfectant wipes
Additional COVID-19 resources
We are committed to supporting our guests throughout the COVID-19 crisis. For regular updates as well as answers to frequently asked questions please visit this page
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