My Stay Guest App
Your clients’ Casa de Campo® villa stay, in their pocket
Every stay, in one app
Every client who stays in one of our Casa de Campo® villas receives My Stay, our private guest app. It keeps the villa details, the stay itinerary and a direct line to our concierge team in one place, from booking confirmation to check-out.
Your clients arrive informed and supported, and every request goes straight to our team on the ground, without you having to relay it.
It is included with every stay we arrange, as part of our Travel Advisor Program.
See it in action
Welcome home
A personal welcome from their concierge, the villa at a glance, the stay countdown and what’s next on the agenda.
Everything for the stay
Check-in and check-out times, villa staff and hours, Wi-Fi, tipping guidance, emergency numbers and the resort registration code.
Services in one tap
Airport transfers, golf carts, car rental, private travel and more. Clients add what they want and our concierge confirms availability and price.
What your clients can do
Pre check-in
Complete guest registration and arrival details before they travel, so check-in at the villa is quick.
Message the concierge
Reach our concierge team directly on WhatsApp for transfers, groceries, dinners or anything else.
Plan the itinerary
Add dining reservations, tee times, tours and activities to their agenda, and our concierge arranges them.
Explore the resort
Guides to golf, dining, amenities and experiences across Casa de Campo®, plus handy travel translations.
Frequently Asked Questions
Is My Stay included with the villa?
Yes. Every stay booked through Caribbean Paradise Homes includes My Stay at no extra cost.
Do clients need to download anything?
No. My Stay opens in the phone’s browser, and clients can add it to their home screen like an app.
How do clients sign in?
With their booking reference and the lead guest’s last name.
Are add-on prices in the app final?
Rates in the app are a guide. Our concierge confirms availability, timing and the final price before anything is charged.
Book your clients
with us
Tell us about your clients and their dates. Every stay we arrange includes My Stay and the support of our concierge team on the ground.